Our Services

Facet Consultancy Services:

For Every Facet of Your Business

At Facet Consultancy, we offer a comprehensive suite of services designed to elevate your jewellery business and unlock its full potential. With over 20 years of industry expertise, we provide tailored solutions in sales training, marketing and merchandising, gemstone sourcing, outsourcing partnerships, and sustainability consulting. Our goal is to help you navigate the complexities of the jewellery market, enhance your brand’s appeal, and foster a more ethical and sustainable business model. Discover how our innovative and personalized approach can transform your business and drive lasting success.

Sales Training

We have created a unique and effective approach to selling jewellery, designed to help your sales team understand the jewellery sales cycle more thoroughly and utilize powerful emotional triggers to enhance the customer experience and close more sales. These powerful techniques have been honed over 20 remarkable years and are proven to work across all product categories and price points. Our comprehensive sales training program will equip your team with the skills and insights needed to engage customers, build lasting relationships, and drive significant revenue growth.

Gemstone Sourcing

Add some colour to your product portfolio! The primary reason coloured gemstones struggle in the UK retail market is the lack of knowledge in sourcing and selling them effectively. With a proven track record of selling hundreds of millions of pounds worth of coloured stones, we can help you unlock their immense potential. Coloured gemstones offer a significant opportunity for diversity and margin in your business. Let us show you how they can become a major addition to your offerings, enhancing your product range and boosting your profitability.

Marketing & Merchandising

Communicate with your customers in new ways and take them on an exciting journey of discovery about your brand and product portfolio, increasing both sales and brand loyalty. Leveraging extensive experience with a diverse range of clients, we help you cut through the noise and focus on strategies that truly connect with your audience. Our tailored marketing and merchandising solutions are designed to enhance your brand’s visibility, engage your customers, and drive sustained growth in today’s competitive market.

Ethics & Sustainibility

At Facet Consultancy, we only work with ethical suppliers and have diligently ensured that all our supply lines adhere to the highest ethical standards. We can help you transition into a more ethical and sustainable business by implementing best practices we have developed and successfully applied for other clients. Additionally, we offer guidance on effectively communicating your commitment to ethics and sustainability to your customers, enhancing your brand’s reputation and appeal.

Outsource Solutions

Our intimate knowledge and extensive experience with the Indian and wider Asian manufacturing community encompass all jewellery categories, saving you immense time and money in identifying the right partner for your project. Our network covers all areas of the creative process, including design, CAD, prototyping, material sourcing, manufacture, quality control, packaging, photography, and logistics. Additionally, we provide access to a vast pool of affordable and talented creatives. Let us help you streamline your operations and enhance your product offerings with our comprehensive outsourcing solutions.

Bespoke Solutions

Whatever your dream, need or issue may be, we are confident that our 20 years of experience in the jewellery industry have equipped us to handle similar challenges. We thrive on finding innovative solutions for our clients, and we love a challenge. No matter how impossible your problem seems, please reach out to us and see how we can help. Let our expertise turn your toughest obstacles into opportunities for growth and success.

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